Voice-to-Text Solutions for Insurance Companies
Empowers Insurance Companies to Improve!
VoiceCloud’s Voice-to-Text solutions improve sales responsiveness, provide better customer service and increase employee productivity. VoiceCloud improves efficiency for every department in your organization.
VoiceCloud can take recorded field notes from adjusters and agents and turn them into text that can be emailed to your inbox.
Why Employees Need It
- No need to retrieve messages or deal with voicemail passwords or menus.
- Messages can be quickly scanned to determine their urgency.
- Voice-to-Text provides flexibility to read voicemail when listening is not an option; meetings, noisy environments, movies, court rooms etc.
- No more looking for a pen or replaying messages to capture critical information.
- Just read your voicemail and return the call.
- Callers will never hear, “This mailbox is full.”
Providing audio to text transcription
- Market research calls
- Customer surveys
- Candidate interviews
- Sales call evaluations
- Conference calls
- Client call applications
- Data mining
- Automated IT/HelpDesk ticket creation
- Web API
- Email Gateway
- Assignment of a Local, Toll-Free or International Number
- English and Spanish Voicemail to Text Transcription